Know What you Know (& Admit What You Don’t)

Have you ever gotten a question from a customer, an engineer or an architect and known right away that you don’t have a complete answer?

That’s when better judgment should step in and remind you to look to the experts for answers. Ready access to expertise is the biggest value you get out of being a member of SBCA. You’re just a click, call or meeting away from a lot of knowledge on the majority of topics your business addresses on a daily basis.

For example, the new topical library pages on the SBCA website bring together selected resources, all in one spot, to give you a thorough background on a particular issue. The pages make SBCA content easy to navigate, and they offer fast answers to complicated questions. Your membership in SBCA is what puts this easy-to-understand resource right at your fingertips.

Another example of SBCA expertise that’s ready for you to use is the technical best practice collections. When you use these resources, you avoid guesswork and instead rely on the experience that is behind each of the best practice documents. Help your customers truly understand the issues they run into by sharing best practice materials with them instead of letting them rely on one or two opinions offered up out in the field.

We in the component business know that quick access to correct information is a key value that we provide our customers. We are a service as well as a product industry—and we can provide the best service to our customers when we take full advantage of the resources available to us as association members. Browse SBCA’s website today so you know what tools are in your toolbox, and be ready to reach for them the next time questions come up.

As an industry, we should profit from our collective experiences in order to provide for ourselves, our employees and our communities. Online resources help us do that, yet the value of an SBCA membership goes beyond where a few clicks can take you. The time spent with others in the industry and the information shared at Open Quarterly Meetings (OQMs) or chapter events provide value that just can’t be measured.

As SBCA members, we know we have resources when we need them and plenty of opportunity to connect with people who can share their experiences and are willing to help each other along.