Trussway's Perfect Storm

Feature

Trussway's Perfect Storm

  • Trussway provides a perfect industry business case study on the high energy acquisition craze of the 1990s, what can go wrong and what one can learn from it.
  • Centralization, thought to be a cost savings business approach, can potentially hurt a company’s customer service.
  • Listening to and serving customer needs fully is always a great business strategy.