Giving & Receiving Value: Who Does What to Ensure WTCA's Success

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Many members have commented that WTCA has an excellent, responsive staff that completes a great deal of tasks to help advance our member’s interests.
Neither a member-driven nor a staff-driven organization is best for the success of WTCA. It makes more sense to define the unique roles and responsibilities of the membership and the staff.
All of WTCA’s products are created in collaboration with many members providing real world perspective. But one of the biggest frustrations that staff faces every day is wishing that we could capture more of that real world perspective.